Frequently Asked Questions
What type of Sweets do you offer?
Sweet by Simone is a cake boutique offering cakes and cupcakes for celebrations and weddings. We do not offer individual treats, such as hot cocoa bombs or chocolate dipped fruit, however, because we specialize in all things cake, we do offer cakesicles, which are cake pops in classic popsicle shapes and heart shapes, as well as an option to add cheesecake to any of our dessert cakes. Alo check out our Sweet Concierge Services.
What is a Sweet Concierge?
Think of this service as an event planner but instead we solely focus on the desserts. Leave the extra work of contacting multiple vendors for various desserts and sweet treats to us. Sweet by Simóne will curate the perfect customized dessert table for your guests. We contact the vendors as well as provide rentals for dessert displays. See our packages for pricing information.
How can I place an order?
Contact us by email at email@example.com or call us at 502-751-8615. Please do not send us a DM on any of our social media sites, as those notifications do not always show and we do not want to miss your messages. We are prompt in returning calls and emails but please allow us at least 24 hours for a response.
Do you deliver?
Yes. We delivery within the Louisville, KY area; however, deliveries outside of the area can be arranged upon request.
How much are your wedding cakes?
We work with our customers to make a bespoke design to fit your dream wedding. Sweet by Simone offers custom designed cakes with customized pricing.
How much are your custom celebration cakes?
Our goal is to ensure a beautifully bespoke designed cake for your event. Sweet by Simone offers custom designed cakes with customized pricing.
Do you offer cake tasting/consultations?
Yes. Order our Luxe Cake Box. This offers a sample of 4 different cake flavors and fillings. Contact us for more information.
What happens during the wedding cake consultation?
Your wedding cake tasting kit will include 4 flavors and 4 fillings and 1 sample of fondant. Your consultation should take about 45 minutes to an hour. We will show you some of our preliminary cake sketches based on the details we gathered during our initial greeting call and we will propose an estimated price based on your guest count and design. If you have a wedding planner/designer we would like them to be present during the consultation as well. We will also discuss various details surrounding your wedding such as venue location, cake table design, set up time, and end time.
When should I order my wedding cake?
This is your big day and because we want to make sure all of the details are as near perfect as possible; we recommend that you place your order at least 6 months in advance; however, a minimum of 4 weeks is required. Orders placed within 4 weeks of a wedding date will require payment in full at the time of booking.
Do you make “dummy” or “fake” cakes?
Many wedding planning sites and bridal magazines offer tips on how to save money on your wedding. We understand. Weddings can be expensive. Unfortunately, there is a misnomer that decorated Styrofoam cakes are less expensive to produce than real cakes. From our perspective, what makes a wedding cake have such a high cost is the labor/time involved in decorating a wedding cake. Styrofoam is actually more difficult to work with and in many cases can be more expensive than the cake. If you are looking to save money, it is recommended to choose a simpler design. Styrofoam cakes are more useful in getting that big cake look for a modest guest list. Please know that we do offer installments for all orders placed more than 4 weeks in advance.
May we get extra servings from another bakery or grocery store?
We get it. You want to save money but, no. Once you book with Sweet by Simone, you do so with the understanding that Sweet by Simone has exclusivity over cake dessert portion of your event. We pride ourselves in having great tasting cake and we feel that your guests will know the difference between great tasting and not so great tasting cake. For this reason we want no confusion about which cake came from which bakery. We understand you want to save money but we have to protect our brand.
I have a photo of a cake I want; can you copy it?
You are welcome to bring in photos of cakes from other designers as part of inspiration and we can design something similar; however, we will not recreate other peoples work. Our brand prides itself on bespoke designs, and we want to respect the copyright ownership of other’s designs, and in turn, for other cake designers to respect our ownership of our designs.